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Cookie Policy

This page explains what cookies are, which ones our website uses, why we use them, and how you can adjust your preferences. We keep this explanation plain rather than technical.

Last Updated: 28 April 2025

1. What Are Cookies?

Cookies are small text files that a website places on your device when you visit. They allow the site to remember information — such as whether you have visited before or accepted certain notices — across page loads or future visits.

Cookies are not programs; they cannot execute code or carry viruses. They store only the text they were set with. Your browser controls how cookies are stored and can be configured to refuse them, though this may affect how parts of our website function.

Our website uses cookies for basic functionality and, where you consent, for analytics and preference storage. We do not use cookies to collect sensitive personal data.

3. Third-Party Cookies

Some cookies on our site are set by third-party services we use. These services operate under their own privacy policies, which we encourage you to review.

  • Google Analytics — measures site traffic and usage patterns. See Google's Privacy Policy for details.
  • Google Ads — may set a cookie if you arrive via a Google advertisement, to measure campaign effectiveness.
  • Meta (Facebook) — the Facebook Pixel, if active, helps measure conversions from paid social campaigns.

You can opt out of third-party tracking cookies via your browser settings or through the preference controls below.

4. Cookie Duration

Session Cookies

Deleted automatically when you close your browser. Used for temporary state such as keeping a form session active.

Persistent Cookies

Remain on your device for a fixed period. Our consent cookie persists for 12 months. Analytics cookies typically expire within 13–26 months.

5. Your Cookie Preferences

Use the controls below to adjust which optional cookie categories you consent to. Essential cookies cannot be disabled as the site requires them to function. Your choices are saved to your browser's local storage.

Essential Cookies

Required for core site functionality. Always active and cannot be disabled.

Analytics Cookies

Help us understand site usage. No personally identifiable information is collected.

Marketing Cookies

Allow third-party advertising networks to show relevant material across other websites.

Preference Cookies

Remember your settings (language, layout choices) so you do not have to reselect them on return visits.

6. Managing Cookies in Your Browser

You can manage cookies directly through your browser's settings. The steps vary by browser; guides for the most common options are below.

Google Chrome
  1. Open Chrome and click the three-dot menu (⋮) in the top right.
  2. Choose Settings → Privacy and security → Cookies and other site data.
  3. Select your preferred option: allow all, block all, or block third-party only.
  4. To delete existing cookies, choose See all site data and permissions and remove entries.
Mozilla Firefox
  1. Click the menu button (≡) and choose Settings.
  2. Select Privacy & Security.
  3. Under Enhanced Tracking Protection, choose your blocking level.
  4. To clear cookies, scroll to Cookies and Site Data and click Clear Data.
Apple Safari
  1. Go to Safari → Preferences (macOS) or Settings (iOS).
  2. Select the Privacy tab.
  3. Check Prevent cross-site tracking and adjust cookie blocking as needed.
  4. To remove existing cookies, click Manage Website Data and remove entries.
Microsoft Edge
  1. Click the three-dot menu (⋯) and select Settings.
  2. Go to Cookies and site permissions → Cookies and site data.
  3. Toggle Block third-party cookies if desired.
  4. To clear cookies, go to Privacy, search, and services → Clear browsing data.

Note: On mobile browsers, cookie settings are typically found under the browser's app-level Settings. Steps are broadly similar to the desktop equivalents above.

7. Your Rights

Under the Personal Data Protection Act 2010 (Malaysia) and related guidelines, you have the right to know what data we hold, request corrections, and withdraw consent for optional data processing.

  • Withdraw consent at any time — use the controls above or clear cookies through your browser settings.
  • Access information — contact us to ask what data we hold relating to your visits.
  • Understand the effect of refusal — rejecting optional cookies will not prevent you from using most of our site; only functional features that depend on those cookies may behave differently.

For privacy-related questions, contact us at [email protected].

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